If the customer orders as a non-member, there is no need to register as a member. However, after registering an account, you can check your transaction records and earn points through purchases in exchange for discount rewards. For details of membership benefits, please click here .

Same. Unless there are limited promotions.

We will notify customers of the order status via email when the order status is updated. Customers can also log in to the website to check the order status.

The order receipt will be sent by email. If you do not receive it, please check your junk or spam mailbox first. If you still can't receive it, you can check with customer service staff.

Not all products come with warranty. For products that are stated to have warranty, the product warranty details depend on the agent/supplier. Please refer to the detailed information of each product for details.

Products purchased by mistake cannot be returned or exchanged. If the goods received are damaged or inconsistent with the order, you must contact us by phone or email to info@hkbreastpumpcity.com within 7 days after receipt, and attach pictures of the problematic goods for customer service personnel to handle. Please refer to the return and exchange policy for details.

Phone: (852) 5702 0720

Email:info@hkbreastpumpcity.com